Privacy Policy

Career Bracket (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, when we share it, and the choices you have when you use our website at careerbracket.com and related services (collectively, the “Platform”).

By using the Platform, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Platform.

1. Information we collect

We may collect the following categories of information:

Information you provide

• Contact details: name, email address, mobile number, state, and city
• Education and career interests: course preferences, counselling queries, mentor booking details, and messages you share with us
• Account information: details used to sign in via phone-based authentication
• Payment-related information: transaction references and billing details processed through our payment partners (we do not store full card or UPI credentials on our servers)

Information collected automatically

• Device and browser type, pages visited, and general usage patterns
• Cookies and similar technologies that help us remember preferences and understand how the Platform is used
• Analytics data collected through tools such as Google Tag Manager / Google Analytics

2. How we use your information

We use personal information for legitimate business purposes, including to:

• Provide counselling, mentorship, and admission-related support
• Process bookings, enquiries, and payments for paid services
• Create and manage your account
• Respond to your requests and communicate updates about our services
• Improve the Platform, tools, calculators, and user experience
• Send service-related messages, including callbacks and session confirmations
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with applicable legal obligations

We may also use aggregated or de-identified data for analytics and product improvement. This data cannot reasonably be used to identify you.

3. Legal basis for processing

Depending on the context, we process your information based on one or more of the following grounds:

• Consent: when you submit a form, sign up, or opt in to communications
• Contract: when processing is necessary to deliver services you request
• Legitimate interests: to operate, secure, and improve the Platform, subject to your rights
• Legal obligation: when required by applicable law

4. How we share information

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: trusted vendors who help us with authentication (such as Firebase), payments (such as Razorpay), hosting, analytics, customer support, and communications
• Counsellors and mentors: when you book a session, we share relevant details needed to provide guidance
• Universities or partners: only when you request information, applications, or services involving them and sharing is necessary to fulfil your request
• Legal and safety: when required by law, court order, or to protect rights, safety, and security
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards

Third-party services have their own privacy policies. We encourage you to review them when you interact with those services.

5. Cookies and tracking technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and understand how users interact with the Platform. You can control cookies through your browser settings. Disabling cookies may affect certain features.

We may use Google Tag Manager and related analytics tools to collect usage statistics. These tools may set their own cookies or collect device and usage information according to their policies.

6. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide services, resolve disputes, enforce agreements, and meet legal requirements.

When information is no longer required, we take reasonable steps to delete or anonymize it, unless retention is required or permitted by law.

7. Data security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. These measures include secure connections, access controls, and trusted infrastructure providers.

No method of transmission or storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.

8. Your rights and choices

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, where applicable
• Withdraw consent for processing that is based on consent
• Object to or restrict certain processing activities
• Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at connect@careerbracket.com. We may need to verify your identity before responding.

9. Marketing communications

We may contact you about counselling updates, session reminders, or services you have shown interest in. You can opt out of promotional messages at any time by following the unsubscribe instructions in the message or by emailing us. Service-related communications may still be sent when necessary to deliver the Platform.

10. International data transfers

Your information may be processed or stored on servers located in India or other countries where our service providers operate. When data is transferred across borders, we take steps designed to ensure it remains protected in line with this policy and applicable law.

11. Third-party websites

The Platform may link to third-party websites, university portals, social media pages, or payment gateways. We are not responsible for the privacy practices of those sites. Please review their policies before sharing personal information with them.

12. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date. Continued use of the Platform after changes take effect means you accept the updated policy.

13. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: connect@careerbracket.com
• Website: Contact Us

For more information about how you use the Platform, please also read our Terms of Service.